Patient Information 2019-05-23T05:38:16+11:00

PATIENT INFORMATION

Langwarrin Medical Clinic provides an extensive range of general practice and allied health services, with ten doctors who work collaboratively, each utilising their experience and skills to ensure our patients receive the very best health care.

The clinic also contains a small theatre for minor operations such as vasectomies, skin cancers and trauma sutures. Other services, including obstetrics and acupuncture, are a speciality extension for several of our doctors.

Our highly trained Division 1 nursing team plays a significant role in the daily operation of the clinic, supporting the doctors and servicing the patients by providing chronic disease management plans, immunisations and general health services for women and men.

The operation of the practice is overseen by Joanne, who manages our friendly and professional team.

Scheduled appointments are necessary, although the clinic keeps a number of open appointments for emergency situations or to accommodate longer consultations when required, in situations such as theatre procedures, insurance examinations and pre-employment medical screenings.

We know your time is valuable. Barring emergencies, we’ll always endeavour to ensure your wait to see a doctor is as brief as possible.

At times however, there may be delays due to factors out of our control. In these cases it’s important to realise that our doctors take a holistic approach to patient care and will spend the necessary time to appropriately assess and complete each patient visit.

If you require a longer consultation or have a special requirement – for example, an insurance exam, pre- employment medical, hypnotherapy, or theatre procedure – please ensure you advise our receptionists when making your appointment.

To find us: Langwarrin Medical Clinic is approximately 10 minutes east of Frankston, serving a growing population in the residential corridor south east of Melbourne; and about 15 minutes from Cranbourne. Close to Westernport bay, Langwarrin is less than an hour from Melbourne CBD. For all our contact details, click here.

All fees are payable at the time of consultation by cash, cheque, Visa or MasterCard. Fees are based on the Australian Medical Association (AMA) fee structure and are displayed in our waiting room. Please speak to Lorraine or Jodi if you have any difficulty paying.

For all test results we recommend booking a follow up appointment to receive your results directly from your doctor.

Please note: most results are not received until the afternoon following your tests, and that pap smear results may take up to 10 days.

For health concerns and medical issues after hours, for your convenience Langwarrin Medical Clinic has provided an after hours locum service that will arrange a home visit that will be bulk billed. Please call 13 26 60.

  • Weeknights 8 pm – 10.30 pm
  • Saturday 1.00pm  – 10.30 pm
  • Sunday 9 am – 10.30 pm

Home visits are available for regular patients of this practice whose condition prevents them from attending the surgery.

Our nursing team is Division 1 Immunisation Accredited with the Nursing Board of Victoria.

Our practice is committed to preventative care. Your doctor may seek permission to include you in our reminder system.

To ensure all needs are assessed, a consultation with the doctor is required for repeat script requests.

New and Repeat referrals always require a booked appointment.

The clinic is open from 8am to 8pm Monday to Friday  for wound dressings and injections. To ensure the smooth and timely running of our  clinic, please make an appointment on  03 9789 0066 or online by clicking  on the make an appointment online tab on the home page

Patient information and medical records are strictly confidential.

We always welcome feedback from our patients. If you have a particular concern or issue please speak to the practice manager or your doctor. Alternatively, to send us a message online simply click here.

To make a formal complaint, you can write to the Health Service Commission at the following address:

30th Floor, 570 Bourke Street, Melbourne.
Telephone 03 8601 5200, or Freecall 1800 136 066.

MAKE AN APPOINTMENT

Please click here to make an appointment online

Book An Appointment